FAQ
What is your return policy?
We offer a 30-Day Money-Back Guarantee. Try the Dermissa™ Wand in your routine for 30 days from delivery—if you aren't thrilled with how your skin looks and feels, contact us to initiate a hassle-free return for a full refund.
What payment methods do you accept?
The payment options available for your location are displayed at checkout.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Check the estimated delivery window shown on the product page. Delivery timing can vary by destination and carrier. Once your order ships, we’ll email you tracking information.
Do you offer free shipping?
Yes! We provide FREE tracked and insured shipping on all Dermissa™ Wand orders.